Most orders are processed within 2 to 4 business days before shipment.

Estimated shipping times after processing:

• United States: 6 to 10 business days
• European Union: 5 to 9 business days
• United Kingdom: 6 to 10 business days
• Canada: 7 to 12 business days
• Rest of World: 10 to 15 business days

ANcrave is based in Ireland, while products are fulfilled through trusted production partners in the USA, Vietnam, China, and the European Union depending on product type and delivery location.

Orders may ship from different regions to improve delivery efficiency and production quality.

Yes. ANcrave ships internationally to many countries worldwide.

Shipping rates and available delivery options are shown during checkout based on your location.

Customs duties, import taxes, or local charges may apply depending on your country’s regulations.

These charges are determined by local authorities and are the responsibility of the customer.

Once your order ships, tracking information is automatically sent to your email.

Tracking updates usually become active within 24 to 72 hours after shipment.

Tracking delays can happen while carriers scan and process packages through transit hubs.

International shipments may occasionally take longer to update depending on customs and local carriers.

If your order has not entered production or shipment yet, we may still be able to update your shipping address.

Contact our support team as soon as possible with your order number.

Customers are responsible for entering the correct shipping address during checkout.

If an order is returned or lost due to an incorrect or incomplete address, reshipping charges may apply.

First check around your mailbox, reception, neighbors, building reception, or local carrier office.

Some carriers mark packages as delivered shortly before final delivery.

If your package is significantly delayed or appears lost in transit, contact our support team with your order number and tracking information.

We will review the shipment and help with the next steps.

Returns must be requested within 30 days of delivery.

Items must be unused, unworn, unwashed, and returned in original condition and packaging.

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Yes. For damaged items, manufacturing defects, or sizing issues, we usually offer a replacement or store credit as the fastest resolution.

Approved refunds are processed to the original payment method within 7 to 10 business days after the returned item is received and inspected.

Orders can usually be cancelled within 24 hours if production has not started.

Once production begins, cancellations may no longer be possible because items are made to order.

Please review the size chart available on each product page before ordering.

If you are between sizes, we generally recommend sizing up for a more relaxed fit.

Minor variations in color, texture, stitching, or print placement can occur due to screen settings and production methods.

These variations are normal and are not considered manufacturing defects.

Many ANcrave products are produced after an order is placed instead of being mass-stocked in warehouses.

This allows us to reduce waste while offering more unique designs and styles.

We do our best to display product colors accurately, but colors may appear slightly different depending on your screen, lighting, and production method.

You can contact us through the ANcrave contact page. If your message is about an existing order, please include your order number.

Most support messages are answered within 24 to 48 business hours.