Standard delivery: We offer free standard worldwide delivery for all of our orders and we also ensure tracking information with standard delivery. Shipping time for standard delivery may vary between 7 to 9 business days (Disclaimer: shipping time doesn’t include processing time).
Express delivery: We also offer express delivery for most of the destinations and products and cost of express delivery is $19.99. Shipping time for express delivery may vary between 3 to 5 business days. (Disclaimer: shipping time doesn’t include processing time).
Processing Time: The most of the products we sell are made on demand so each order need processing time before we can ship it and this processing time may vary from 2 to 5 business days depending upon nature of product and one your order processed it will be shipped next day.
So whole delivery process need both processing and shipping time before your package delivers to you.
Express delivery: We also offer express delivery for most of the destinations and products and cost of express delivery is $19.99. Shipping time for express delivery may vary between 3 to 5 business days. (Disclaimer: shipping time doesn’t include processing time).
Processing Time: The most of the products we sell are made on demand so each order need processing time before we can ship it and this processing time may vary from 2 to 5 business days depending upon nature of product and one your order processed it will be shipped next day.
So whole delivery process need both processing and shipping time before your package delivers to you.
Deliver Time = Processing Time + Shipping Time
Where can I find the tracking information for my orders?
We send shipping notifications emails containing shipping information after shipment of your order. You can also track your order from our order tracking page.
Is tracking available for my order?
We provide tracking information for all of our order and in most cases you can live track your order delivery.
Note that international shipment tracking may take up to a few days to display any updates but that doesn't necessarily mean the shipment is lost.
Where do my orders ship from?
We have our third-party printers located in different parts of the world. Each one of them manufactures particular products and caters to different geographical locations. We make sure your products are printed in the most suitable location catering to the delivery address you provided for fast and affordable shipping!
What if the recipient’s address was wrong?
If the recipient’s address was wrong, then you are held responsible. Usually, the package is sent back to the return address mentioned on your packaging and then we would get in touch with you. You would have to bear the reshipment charges.
What happens if package wasn’t delivered but tracking states that it was delivered?
If the package was marked delivered by the carrier, but the customer states otherwise then we will give more weightage to courier service information and ANcrave won’t cover the cost of reshipping or refunding of that order.
There may be cases where the delivery was made, but the package was left in an unexpected location at the customer’s address. Customers should reach out to the carrier and inquire if any additional details were left by the delivery person.
For any question you can reach us via Contact us page or can email at saleas@ancrave.com
Postal Address: 41 Skelligs Court Waterville Blanchardstown D15T956 Dublin Ireland
+353-833-257-235